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Shipping Policy
At our shop, we strive to provide you with a seamless and efficient shipping experience. All orders are processed within 2-3 business days and shipped using reliable carriers to ensure timely delivery. Once your order is dispatched, you will receive a confirmation email with tracking information so you can monitor your package's journey. Shipping times may vary depending on your location, but we aim to deliver within 7-14 business days for domestic orders and 14-21 business days for international orders. Please note that customs fees and import duties for international shipments are the responsibility of the customer. If you have any questions or concerns regarding your order, our customer service team is always here to help.
Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us via email to discuss and find a solution for a refund or exchange. Items must be returned in their original condition, unworn and unwashed, with all tags and original packaging. Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error or a defective product. Once the return is received and inspected, we will process your refund within 7 to 10 business days. You will receive an email notification once the refund is completed. If you have any questions or wish to initiate a return, our customer service team is always available to assist you.
Cancellation / Return / Exchange Policy
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